Our standard shipping time is 3-4 working days.
How can I check the status of my order?
After your order is shipped, a tracking code will be sent to you via SMS & Email along with the courier’s name. Please check your spam folder if you haven’t received the email confirmation for your order from us. You can track its status on the courier’s website. You can also reach out to us via email.
Do you accept returns and exchanges?
We offer return and exchange on all items within a fourteen-day period after the item has been delivered. You may request for an exchange/return if the product is unused and is not listed on any promotion/discount sale. The items should be in original packaging and all tags must be intact.
You may cancel your order any time before the order has been processed or confirmed by our customer support team. Once the order has been shipped, you will receive a shipping confirmation via email and SMS that will contain the tracking information.
What should I do if the items I am looking to purchase are out of stock?
We recommend you follow our social media accounts for all updates regarding restocks and can also email us at firstname.lastname@example.org regarding any specific stock inquiries or requests. We will however, try our best to ensure all items are restocked as quickly as possible.